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The Antecedents of Satisfaction and Revisit Intention for Full-Service Restaurants
The purpose of this research is to identify the factors influencing customers' satisfaction and revisit intentions for full-service restaurants in Jakarta. The recent economic crisis is known to have had a great impact on...
Published by: IGI Global
The Influence of Perceived Value Towards Customer Satisfaction in Hostel Business
Anggraeni Permatasari
Jul 01, 2020
Perceived value is one of the elements that can influence customer satisfaction in the hotel and hospitality industry. In order to re-create the effective strategies, hostel business needs to understand more about factors that...
Business and Management Hospitality, Travel, and Tourism Management Hospitality, Travel, & Tourism Management
Published by: IGI Global